Text Processors: Netiquette and Effective Business Email

If you are using the textbook: English for Office Applications  you can  use this video in unit 5: Text Processors 

Original video source:  http://www.youtube.com/watch?v=rHaeL2mQSWw

Video author: Debora W. Carlson

Materials by Beatriz Papaseit Fernández and María Zabala Peña

To carry out this activity you need the following materials:

1. Video:Video: Effective E-mail:  Lesson 2: Email Etiquette

Student’s Handout

2. Netiquette_Effective Business e-mail. Students Handout

3. Netiquette_Effective Business e-mail. Script and Teacher’s Instructions

You can download the video and other materials  from the following site:


Materials by María Zabala Peña and Beatriz Papaseit Fernández